At Nikhaar Jewels, we value your trust. Protecting your personal information is a responsibility we take with the utmost seriousness. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you engage with us through our website, mobile app, or in-store experiences.

1. Information We Collect

We may collect the following information when you interact with Nikhaar:

• Personal Information: Name, email, phone number, billing/shipping address, date of birth.

• Payment Details: Information required to complete purchases under strict security protocols.

• App & Website Usage Data: Device type, browser, IP address, app interactions, preferences.

• Scheme Data: Contributions, transactions, and redemptions within the Nikhaar Gold Scheme.

2. How We Use Your Information

We use your information to:

• Process and deliver your jewellery orders.

• Manage your Gold Scheme account and app experience.

• Communicate offers, updates, and personalised recommendations.

• Enhance our website/app usability, security, and services.

• Comply with legal, financial, and regulatory requirements.

3. Data Protection & Security

• We implement advanced encryption, firewalls, and secure servers to protect your data.

• Payment information is processed only through trusted, PCI-compliant payment gateways.

• Access to your personal data is restricted to authorised personnel only.

4. Sharing of Information

We respect your privacy and do not sell or rent your information. We may share limited data with:

• Trusted third-party providers (payment processors, delivery partners, IT services).

• Regulatory bodies when legally required.

• Internal teams for order fulfilment and customer support.

5. Cookies & Tracking Technologies

Our website and app may use cookies to:

• Improve navigation and user experience.

• Remember preferences for faster future visits.

• Deliver personalised offers and marketing campaigns.

You can control or disable cookies in your browser settings.

6. Your Rights

As our valued customer, you have the right to:

• Access and update your personal data.

• Request deletion of your data (subject to legal obligations).

• Opt out of marketing communications at any time.

• Raise concerns about misuse of your information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

8. Policy Updates

Nikhaar Jewels reserves the right to update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Last Updated” date.

9. Contact Us

For questions about this Privacy Policy or your personal data, please contact us at:

📧 response@nikhaar.net
📍 Nikhaar Jewels, Richmond Road, Bengaluru, India
📞 +91 9481232295

At Nikhaar, your privacy is as precious to us as the jewels we create.