Welcome to Nikhaar Jewels. By accessing or using our website, mobile application, or services, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase, joining our Gold Scheme, or using our platforms.

1. General

• These Terms govern your use of Nikhaar Jewels’ website, mobile app, in-store services, and Gold Scheme.

• By using our services, you confirm that you are at least 18 years old or accessing under the supervision of a guardian.

• Nikhaar reserves the right to modify these Terms at any time. Updated versions will be posted on this page.

2. Products & Services

• All products are handcrafted with the highest standards of quality and authenticity.

• Prices are displayed in Indian Rupees (₹) and are subject to applicable taxes.

• While we strive for accuracy, slight variations may occur in product images, descriptions, or weights due to artisanal craftsmanship.

3. Orders & Payments

• Orders are confirmed only upon receipt of full or advance payment.

• Payments must be made through secure gateways listed on our website/app.

• Nikhaar is not responsible for delays or issues caused by third-party payment providers.

4. Shipping & Delivery

• We offer domestic and select international shipping. Delivery times vary by location.

• Risk of loss passes to the customer once the product is handed over to the courier.

• Customers are responsible for providing accurate delivery details.

5. Returns & Exchanges

• Jewellery purchased from Nikhaar is eligible for return or exchange only under specific conditions:

  • Manufacturing defect certified by our quality team.

  • Return request raised within the specified period after delivery.

• Customised and personalised pieces are not eligible for return.

• Refunds will be processed in accordance with our Return Policy.

6. Gold Scheme

• Membership in the Nikhaar Gold Scheme is subject to its own terms and conditions, provided separately during enrolment.

• Customers must ensure timely monthly contributions to maintain eligibility for benefits.

• Nikhaar reserves the right to amend scheme benefits with prior notice.

7. Intellectual Property

• All content on our platforms—including designs, logos, photographs, and text—is the exclusive property of Nikhaar Jewels.

• Any reproduction, distribution, or commercial use without written consent is strictly prohibited.

8. Privacy & Data Use

• By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

• Nikhaar ensures secure handling of customer data in compliance with applicable laws.

9. Limitation of Liability

• Nikhaar shall not be held liable for any indirect, incidental, or consequential damages resulting from use of our products, services, or platforms.

• Our maximum liability, in any case, shall not exceed the value of the purchased product or scheme contribution.

10. Governing Law

• These Terms are governed by the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

11. Contact Us

For questions regarding these Terms, please contact:

📧 response@nikhaar.net
📍 Nikhaar Jewels, Richmond Road, Bengaluru, India
📞 +91 9481232295

At Nikhaar, we aim to make your jewellery journey as transparent, safe, and meaningful as the pieces we create.